Terms & Conditions

Terms & Conditions

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All of expedited passport service ( expedited passport service) service times are limited to standard U.S. Government business hours, including all Federal holidays.◦Our 1 Day and 2 Day Passport Services REQUIRE a reservation and your application to be in our possession by 8:30 AM (Central Standard Time) on the day of your reservation with Swift Passport Services. It WILL NOT be possible to submit your application that day if it is late, and we cannot guarantee submission the following day.◦Cancellation Policy: For E.P.S 1 Day and 2 Day Service there is a $100 cancellation fee if service is canceled after reservation has been made. For all other services, once payment has been made there is a $50 cancellation fee. If the expediting process has begun (as soon as expedited passport service receives the application paperwork and documents), a refund will not be awarded, and payment must be made in full.◦ expedited passport service provides detailed directions to ensure E.P.S transactions, and may not be able to honor an agreement if the applicant has not fully followed ALL instructions provided by E.P.S. The client understands that SPS is not responsible for any delays resulting from clients own errors or omissions in completing all necessary steps as outlined in detail by E.P.S.◦ expedited passport service cannot accept responsibility for delays in or loss of any document(s) by any party not directly under our control, including, but not limited to, Travel Agents, Consulates, Embassies, Passport Offices, or delivery-services involved in handling documents.◦The client understands that maximum liability is equal to and no more than the total of which the applicant pays to expedited passport service. expedited passport service makes no other warranties, expressed or implied. expedited passport service will not be liable for any indirect, incidental, or consequential damages. E.P.S's total liability with respect to each passportor shall be limited to the amount of the service fee paid by the applicant. Any action brought in connection with the services provided by E.P.S must occur in the state in which E.P.S, at such time, has its principal place of business, and the law of such state shall govern this agreement and the rights and obligations of E.P.S and the applicant.◦Travel documents will not be returned to applicant until FULL payment has been received by expedited passport service.◦There will be a $45 fee assessed to any bounced or rejected checks. Passport or travel document will not be sent back to applicant until FULL payment has been received If payment is not received within 2 business days of bad check, expedited passport service will report to collections and credit bureaus.◦Any dispute claims filed against credit card charges will result in expedited passport service reporting credit card holder to collections and to credit bureaus immediately.◦In the unlikely event that E.P.S is at fault for not returning your completed passport or visa to you by your departure date, SPS will refund to you the service and shipping fees paid to SPS unless such delay is caused by you the applicant, or circumstances beyond our control.◦The client understands that Issuing Authorities may approve or deny any passport or travel document application based on documents provided by you, the applicant. You understand that you are solely responsible for the completeness and accuracy of the information submitted to any Agency for issuance of any passport or travel document.◦The client understands that expedited passport service reserves the right to refuse service to any customer upon suspicion or belief that information may be inaccurate, incomplete or otherwise deficient. Maximum liability for refusal of service is limited to the amount of fee paid to and collected by expedited passport service from the applicant under all circumstances, without limitation.◦E.P.S has no control over official requirements of any issuing agency. Requirements for issuance of travel documents can and do change often. We cannot be held responsible for changes in official requirements whether mandatory or subjective. We will make any and every attempt to notify you of any such changes as they become available.◦The client understands that expedited passport service will not be able to honor time agreements if my application is suspended by a government agency. Here are some examples (but not limited to) of circumstances in which applications are suspended: ◦Applicant owes child support in excess of $2,000.00◦Applicant is on probation which restricts international travel◦Criminal Warrants prohibiting travel outside the U.S.◦Applicant owes the government a repatriation loan (you borrowed money overseas and have not paid it back)◦Applicant had insufficient funds to cover a check written to the Department of State for a previous passport.◦Additional documentation is requested by the Department of State. This is an exception to the normal processing of the application and is at the discretion of the passport agency. It is typically requested to further clarify the identity of the applicant.◦ expedited passport service is not responsible for any documents inadvertently held or lost by consulates or US Government Agencies. In the unlikely event that this occurs, we will work to recover the documents from the agency or consulate.◦Under the provisions of the Privacy Act of 1974 (Public Law 93-579), no information may be released from U.S. Government files without the prior written consent of the individual in question. Employees of the U.S. Passport Agency and other government agencies cannot discuss the details of your passport or visa application with the courier without a signed letter of authorization from the applicant. I understand that I must submit 2 signed letters of authorization (included in the application process) in order for expedited passport service to be able to handle and expedite my document.